Employment

Access Coordinator: Responsibilities include providing information and referral, as well as conducting telephonic prescreening for AAAWM program eligibility and providing information and assistance to callers in a 9-county region. Knowledge of older adult community resources, Medicaid & Medicare, and previous experience in information and assistance preferred. Bachelor’s degree preferred or relevant equivalent experience.  Excellent computer skills and knowledge of Microsoft products (Outlook, Word, Excel, and Teams) are a must. Ideal candidate will have strong verbal and written communication skills, the ability to manage multiple duties simultaneously while providing excellent customer service, and strong organizational skills with excellent follow-through on tasks. Must have the ability to work from a home-based office. Bilingual capabilities are a plus.

This is a Full-time, 40-hour position with no holidays or weekends required. The starting salary range is $43,000 to $46,000. The position also offers an excellent benefits package that includes 12+ paid holidays, generous vacation and paid sick leave, family medical, dental, and vision insurance, as well as flexible spending accounts, 10% retirement contribution, and employer-paid coverage for group term life, accidental death & dismemberment, short-term disability, and long-term disability. Apply on Indeed or send COVER LETTER and RESUME by Friday, October 3, 2025, to [email protected] or Area Agency on Aging of Western Michigan, 3215 Eaglecrest Drive NE, Grand Rapids, MI 49525. 

Advocacy Coordinator: The Advocacy Coordinator supports advocacy efforts for the Area Agency on Aging of Western Michigan (AAAWM), serving as the staff liaison to the Advisory Council and the Advocates for Senior Issues. This role focuses on maintaining relationships with legislators, coordinating advocacy strategy across Region 8, and supporting council and coalition operations. A key responsibility is gathering, analyzing, and translating research and data to ensure advocacy and planning priorities are evidence-based and responsive to the community's needs.

An ideal candidate will have excellent writing skills and strong verbal communication skills. Must be comfortable with and have a willingness to conduct speaking engagements, including virtual and in-person presentations. Excellent computer skills and knowledge of Microsoft products (Outlook, Word, Excel, and Teams) and Zoom are a must. A Bachelor's degree is required.

This is a Full-time 32-hour position, with a combination of office, local travel, and remote work, with holidays and weekends off! The agency encourages work-life harmony for its employees with flexible hours, 12 paid holidays, paid vacation, and paid sick leave. The starting salary range for this position is $45,000 to $48,800, working 32 hours a week. This position offers a great benefits package that includes family health benefits, flexible spending accounts, 10% retirement contribution, employer-paid life and disability plans, and generous paid time off. Qualified candidates, please apply on Indeed or send a COVER LETTER and RESUME by Tuesday, October 14, 2025, to [email protected] or Area Agency on Aging of Western Michigan, 3215 Eaglecrest Dr NE, Grand Rapids, MI 49525. 

Advanced Practice Provider: The Area Agency on Aging of Western Michigan (AAAWM)’s mission is to provide older adults and adults living with a disability an array of services designed to promote independence and dignity in their homes and their communities. The Advanced Practice Provider (APP) is part of our newly developing Primary Care at Home program, delivering home based medical care as part of a multi-disciplinary team. The APP plays a crucial role in fostering their participants’ ability to live independently and safely at home. Working collaboratively with care teams, the APP provides comprehensive care, including assessments, diagnoses, treatment planning, and education. This role emphasizes person-centered care and requires a commitment to improving participants' quality of life. This role will primarily serve participants in Kent, Muskegon and Ottawa counties.

Essential Duties & Responsibilities

• Conduct in-depth clinical assessments, including medical history reviews and physical exams.
• Develop, implement, and regularly update individualized care plans.
• Order, perform, and interpret diagnostic tests; communicate results to patients and families.
• Prescribe and manage medications, ensuring safe and effective treatments.
• Coordinate with external specialists and internal care teams to deliver holistic care.
• Participate in care team meetings and contribute to quality improvement initiatives.
• Maintain accurate and timely medical records, ensuring compliance with HIPAA and other regulations.
• Educate patients and their support systems on disease prevention, wellness, and home safety.
• Create a safe, nurturing environment tailored to participants’ needs.

Qualifications

• Education: Master’s degree in nursing with Nurse Practitioner licensure in the State of Michigan. Doctorate in Nursing preferred. OR Master’s degree graduate of an accredited Physician Assistant program.
• Experience: Minimum of one year as an Advanced Practice Provider. Experience in geriatrics, home care, or case management preferred.
• Licenses/Certifications:
  • Current Michigan Nurse Practitioner or Physician Assistant License.
  • Nurse Practitioners - AANP or ANCC certification in Adult, Family Practice, or Geriatrics.
  • Physician Assistants- NCCPA certification as a Physician Assistant
  • Current BLS certification.
  • Proficiency in Microsoft Office and EMR systems.

Ideal Candidate:

• Strong communication and time management skills.
• Knowledge of medical billing, diagnostic codes, and Medicare regulations.
• Ability to navigate change and uncertainty effectively.
• Establishes and maintains effective relationships with patients and their support system.

Work Environment & Physical Requirements

• The role includes travel to participants’ homes, requiring reliable transportation, a valid Michigan driver’s license, and automobile insurance.
• This role will primarily serve patients in Kent, Muskegon and Ottawa counties
• Must maintain a functional home office with high-speed internet (10MB+).

This is a Part-time 26 hours per week position, with the ideal candidate having the ability to work from a home office. This position is eligible for a benefits package that includes 10% retirement contribution, and a generous paid time off plan that includes sick, vacation and holiday pay. Starting salary range is $50.00 to $55.00 per hour, plus mileage reimbursement. Submit RESUME and COVER LETTER no later than Monday, October 27, 2025, to [email protected] or Area Agency on Aging of Western Michigan, 3215 Eaglecrest Dr NE, Grand Rapids, MI 49525.

AAAWM is committed to fair employment practices and equal employment opportunity regardless of age, ancestry, color, creed, ethnicity, family-care status, gender identity, marital status, medical condition, pregnancy, mental or physical disability, national origin, personal appearance, height and weight, political affiliation, race, religion, sex, sexual orientation, and veteran status.