Employment

Advanced Practice Provider: The Area Agency on Aging of Western Michigan (AAAWM)’s mission is to provide older adults and adults living with a disability an array of services designed to promote independence and dignity in their homes and their communities. The Advanced Practice Provider (APP) is part of our newly developing Primary Care at Home program, delivering home-based medical care as part of a multi-disciplinary team. The APP plays a crucial role in fostering their participants’ ability to live independently and safely at home. Working collaboratively with care teams, the APP provides comprehensive care, including assessments, diagnoses, treatment planning, and education. This role emphasizes person-centered care and requires a commitment to improving participants' quality of life. This role will primarily serve participants in Kent, Muskegon, and Ottawa counties.

Essential Duties & Responsibilities

• Conduct in-depth clinical assessments, including medical history reviews and physical exams.
• Develop, implement, and regularly update individualized care plans.
• Order, perform, and interpret diagnostic tests; communicate results to patients and families.
• Prescribe and manage medications, ensuring safe and effective treatments.
• Coordinate with external specialists and internal care teams to deliver holistic care.
• Participate in care team meetings and contribute to quality improvement initiatives.
• Maintain accurate and timely medical records, ensuring compliance with HIPAA and other regulations.
• Educate patients and their support systems on disease prevention, wellness, and home safety.
• Create a safe, nurturing environment tailored to participants’ needs.

Qualifications

• Education: Master’s degree in nursing with Nurse Practitioner licensure in the State of Michigan. Doctorate in Nursing preferred OR Master’s degree graduate of an accredited Physician Assistant program.
• Experience: Minimum of one year as an Advanced Practice Provider. Experience in geriatrics, home care, or case management preferred.
• Licenses/Certifications:
  • Current Michigan Nurse Practitioner or Physician Assistant License.
  • Nurse Practitioners - AANP or ANCC certification in Adult, Family Practice, or Geriatrics.
  • Physician Assistants- NCCPA certification as a Physician Assistant
  • Current BLS certification.
  • Proficiency in Microsoft Office and EMR systems.

Ideal Candidate:

• Strong communication and time management skills.
• Knowledge of medical billing, diagnostic codes, and Medicare regulations.
• Ability to navigate change and uncertainty effectively.
• Establishes and maintains effective relationships with patients and their support system.

Work Environment & Physical Requirements

• The role includes travel to participants’ homes, requiring reliable transportation, a valid Michigan driver’s license, and automobile insurance.
• This role will primarily serve patients in Muskegon and Ottawa counties
• Must maintain a functional home office with high-speed internet (10MB+).

This posting is for Full-time and Part-time positions, with the ideal candidates having the ability to work from a home office. The Full-time positions are eligible for an excellent benefits package that includes family health benefits, flexible spending accounts, 10% retirement contribution, employer-paid group term life with AD&D, short-term & long-term disability, and a generous paid time off plan that includes sick, vacation, and holiday pay. The 40-hour Full-time positions have a starting salary range is $100,000 to $105,000. The Part-time position is eligible for a wonderful benefits package that includes a 10% retirement contribution and a generous paid time off plan that includes sick, vacation, and holiday pay. The Part-time position has a starting salary range of $50 to $55 per hour. Submit RESUME and COVER LETTER no later than Monday, September 8, 2025, to [email protected] or Area Agency on Aging of Western Michigan, 3215 Eaglecrest Dr NE, Grand Rapids, MI 49525.

Claims Review Specialist: Responsible for review and authorization of claims within a non-profit setting. Requirements include the ability to make independent decisions, be detail-oriented, and proficient in learning and using multiple software systems, while ensuring high data accuracy, including Microsoft Office and Adobe Reader. Excellent customer service and strong communication skills required. The preferred candidate will have an Associate’s Degree and at least 2 years of claims processing or equivalent experience. Candidate must have the ability to work onsite or have a home office, with high-speed internet access. Candidate must also be able to commute to the Grand Rapids, MI office to pick up supplies and attend occasional meetings.

This is a 24-hour per week position, with holidays and weekends off, and an hourly starting rate of $18.75 to $20.25. Part-time benefits package and flexible work schedule with a great work/life balance atmosphere. Apply on Indeed or send a COVER LETTER and RESUME by Friday, September 12, 2025, to [email protected] or The Area Agency on Aging of Western Michigan, 3215 Eaglecrest Dr NE, Grand Rapids, MI 49525.  

Compliance Specialist: Responsible for completing activities to support program operating standards, implementing the Quality Assurance of Performance Improvement plan (QAPI), participating in external clinical quality reviews, and maintaining NCQA accreditation. This includes but is not limited to conducting electronic health record reviews, creating reports, and analyzing data to ensure integrity, accuracy, and completeness, ensuring compliance with contractual and accreditation requirements for both participants and service vendors, supporting quality improvement initiatives, and Office of Inspector General requirements.

Must be proficient with medical record review, Microsoft Office (especially Excel and SharePoint), and have a strong attention to detail. A minimum of 3+ years’ experience in the healthcare field is required. Bachelor’s degree preferred. Position offers a combination of on-site office and home-based office. A home office must have reliable, high-speed internet.

This is a Full-time, 40-hour position with no holidays or weekends required. Starting salary range is $56,000 to $58,000, 12+ paid holidays, generous vacation, and paid sick leave. Position also offers an excellent benefits package that includes family medical, dental, and vision insurance, as well as flexible spending accounts, 10% retirement contribution, and employer-paid coverage for group term life, accidental death & dismemberment, short-term disability, and long-term disability. Apply on Indeed or send COVER LETTER and RESUME by Monday, September 15, 2025, to [email protected] or The Area Agency on Aging of Western Michigan, 3215 Eaglecrest Drive NE, Grand Rapids, MI 49525.  

Registered Nurse Supports Coordinator: Responsible for in-home assessments, care plans, community referrals, medication review, and ongoing case monitoring for an elderly and disabled adult population. Candidate must have a current Michigan Registered Nurse license, the ability to work from a home office, have high-speed internet access at home (10MB+), and functional computer skills. Position requires transportation for travel to participant homes in Mecosta, Newaygo, and adjacent counties. Experience in Geriatrics, Home Health Care, or Case Management preferred. A bilingual Spanish-speaking candidate is a plus, but not required.

This is a Full-time position, with no holidays or weekends required! This position offers a great benefits package that includes family health benefits, flexible spending accounts, 10% retirement contribution, employer-paid life and disability plans, and generous paid time off. The starting salary range is $61,000 - $63,500 plus mileage reimbursement, an excellent benefits package, and a flexible work schedule. Apply on Indeed or send COVER LETTER and RESUME by Monday, September 8, 2025, to [email protected] or The Area Agency on Aging of Western Michigan, 3215 Eaglecrest Drive NE, Grand Rapids, MI 49525.   

Registered Nurse Supports Coordinator: Responsible for in-home assessments, care plans, community referrals, medication review, and ongoing case monitoring for an elderly and disabled adult population. Candidate must have a current Michigan Registered Nurse license, the ability to work from a home office, have high-speed internet access at home (10MB+), and functional computer skills. Position requires transportation for travel to participant homes in Osceola, Lake, Mecosta, and adjacent counties. Experience in Geriatrics, Home Health Care, or Case Management preferred. A bilingual Spanish-speaking candidate is a plus, but not required.

This is a Full-time position, with no holidays or weekends required! This position offers a great benefits package that includes family health benefits, flexible spending accounts, 10% retirement contribution, employer-paid life and disability plans, and generous paid time off. The starting salary range is $61,000 - $63,500 plus mileage reimbursement, an excellent benefits package, and a flexible work schedule. Apply on Indeed or send COVER LETTER and RESUME by Monday, September 8, 2025, to [email protected] or The Area Agency on Aging of Western Michigan, 3215 Eaglecrest Drive NE, Grand Rapids, MI 49525.   

Social Work Supports Coordinator: Responsible for in-home assessments, care plans, community referrals, and ongoing case monitoring for an elderly and disabled adult population. Candidate must have LBSW, LLMSW, or LMSW, the ability to work from a home office, have high-speed internet access at home (10MB+), and functional computer skills. Position requires reliable transportation for travel in Osceola, Lake, Mecosta, and adjacent counties.  Position is eligible for mileage reimbursement. Experience in geriatrics, case management, or home care required, with knowledge of Medicaid helpful. A bilingual Spanish language candidate is a plus, but not required.

This is a Full-time, 40-hour position with no holidays or weekends required. Starting salary range is $54,500 to $55,500, plus mileage reimbursement. Position also offers an outstanding benefits package that includes health benefits, generous paid time off, and a 10% retirement contribution. Apply on Indeed or send COVER LETTER and RESUME by Monday, September 15, 2025, to [email protected] or The Area Agency on Aging of Western Michigan, 3215 Eaglecrest Drive NE, Grand Rapids, MI 49525. 

AAAWM is committed to fair employment practices and equal employment opportunity regardless of age, ancestry, color, creed, ethnicity, family-care status, gender identity, marital status, medical condition, pregnancy, mental or physical disability, national origin, personal appearance, height and weight, political affiliation, race, religion, sex, sexual orientation, and veteran status.