Access Coordinator – Responsibilities include providing Information and referral as well as telephonic prescreening for AAAWM program eligibility and providing information and assistance to callers in a 9-county region. Knowledge of older adult community resources, Medicaid & Medicare, and previous experience in information and assistance preferred. Bachelor’s degree preferred or relevant equivalent experience. Excellent computer skills and knowledge of Microsoft products (Outlook, Word, Excel and Teams) are a must. Ideal candidate will have strong verbal and written communication skills, ability to manage multiple duties simultaneously while providing excellent customer service, and will have strong organizational skills with excellent follow-through on tasks. Must have ability to work from both office building and home-based office. Bilingual capabilities are a plus.
This is a full-time, 40-hour position with no holidays or weekends required. The starting salary range is $42,775 to $43,775 with an excellent benefits package. Send COVER LETTER and RESUME by Tuesday, November 15, 2022 to employment@aaawm.org or Area Agency on Aging of Western Michigan, 3215 Eaglecrest Drive NE, Grand Rapids, MI 49525.
Social Work Supports Coordinator – Responsible for in-home assessments, care plans, community referrals and ongoing case monitoring for an elderly and disabled adult population. Candidate must have LBSW, LLMSW or LMSW, the ability to work from a home office, have high-speed internet access at home (10MB+), and functional computer skills. Position requires car for travel in Kent and adjacent counties. Experience in geriatrics, case management or home care required, with knowledge of Medicaid helpful. Spanish speaking candidate a plus.
Full time, 40-hour position with no holidays or weekends required. Starting salary range is $51,000 to $53,000 with an outstanding benefits package. Send COVER LETTER and RESUME by Tuesday, November 15, 2022 to The Area Agency on Aging of Western Michigan, 3215 Eaglecrest Drive NE, Grand Rapids, MI 49525 or employment@aaawm.org.
Receptionist: Our agency is growing! AAAWM offers a positive environment, comfortable workplace with professional respect for all employees and a focus on employee culture! Responsibilities include answering and directing phone calls in a polite and friendly manner, welcoming visitors warmly and assisting with questions, meeting management and set-up, project support, clerical duties that support the agency and more! If you are a team player with excellent interpersonal skills, a high level of attention to detail, are comfortable multi-tasking, can prioritize tasks without guidance and are punctual with a strong attendance history, then AAAWM is a great company for you!
Additional Qualifications: Strong written and oral communication skills. Self-starter. Excellent organizational skills. Basic knowledge of general copy room equipment. Proficient in Microsoft Suite applications, Teams, other databases and online platforms. Ability to type 35 wpm minimum. 2-3 years relevant experience in an office environment. Associate’s degree or two plus years of college preferred.
40-hour position, with work being performed onsite in our office, no weekends or holidays required. Starting salary range $15.25 - $16.25 per hour, with an excellent benefits package! Send COVER LETTER and Resume by Tuesday, November 22, 2022 to The Area Agency on Aging of Western Michigan, 3215 Eaglecrest Drive NE, Grand Rapids, MI 49525 or Employment@aaawm.org.
