We Need Your Opinion
We need you! We are conducting a needs survey for older adults in our nine county region (Allegan, Ionia, Kent, Lake, Mason, Mecosta, Montcalm, Newaygo, and Osceola) and want to hear from YOU! The survey is not just limited to older adults, but we also value the opinions from individuals who work with the senior population, have older family members or who may be providing care to elder loved ones. All those who complete the survey will be entered into a drawing for a $50 gift card. Follow the link below to complete the survey. http://bit.ly/1SDckTq
Kent County Senior Millage 2016 Service List Available
The new 2016 Kent County Senior Millage services directory is now online. This year, 48 unique services will be available for Kent County residents age 60 and over. New in 2016 is the Dementia Consult program being offered by the Alzheimer's Association. Click here for more information on the Kent County Senior Millage, including the full list of services.
The Kent County Elder Abuse Coalition is warning seniors and caregivers about several scams this holiday season. More details on each scam below and, as always, contact your local law enforcement right away if you feel you have been the victim of these, or any, scams or fraudulent activity.
Door to Door Gift Basket Scam
Be careful when opening the door for those holiday packages. Some people are going door-to-door with gift baskets or calling ahead of time to warn of a special holiday delivery. The catch, they telling people they need to scan their credit card and/or driver’s license for either a “verification fee” or to prove they are over 21 (if there is alcohol in the basket).They pull out a hand held scanner and now they have all the information they need to make unauthorized charges or commit identity theft.
Never, of course, give your credit card or debit card information to someone at the door.
In addition to having packages stolen off your doorstep, people should also watch for fake delivery status emails that can also cause problems.
The Federal Trade Commission has warned about phone "delivery failure notification" emails that can make the rounds during the holiday season. The email might look like it’s from the U.S. Postal Service and say you missed a delivery. But the trouble is the message will include more links to click for details. And here's where you'd end up with a virus or malware on your computer if you'd click on a link or download the attachment.
Another version of the email includes package “tracking information.” On their website, Fed Ex warns that such fraudulent emails can contain the subject lines “Shipping Conformation,” “Verify Info,” “Some important information is missing” and “Please fulfill the documents attached to verify your identity.”
Again, that phony email may have an attached file that may contain a virus or other malware.
FexEx warns that if you receive a message matching these descriptions, do not open the email or click on the attachment. Delete the email immediately or forward it to firstname.lastname@example.org.
Due to all of the Cyber Monday shopping and packages being delivered for Christmas, these emails may seem legitimate, but Fed Ex recommends people not click any links and instead copy the tracking number and go directly to the Fed Ex website and paste it in their “track package” section.
Consumers Energy Scam
Consumers Energy is warning customers to be cautious. They say this year alone, more than 1,000 energy scam attempts have led to $81,000 in losses. They say typically callers will contact a small business pretending to be from Consumers Energy and demand payment within an hour or two using a prepaid credit or debit card (the scam has been reported in 57 counties).
Seven Common Items in Consumers Energy Scams:
- A phone call demanding payment within a short time frame.
- Threaten service will be shut off if payment is not received.
- Insist on a specific form of payment (i.e.a pre-paid credit card).
- May seek personal or account information.
- May have an account number or what sounds like the proper bill amount.
- May "spoof" your phone, making it appear as if the call comes from Consumers Energy.
- May provide an 800 or 888 number to call that is not ours.
What You Should Know :
- Do not pay over the phone using a pre-paid credit card.
- Do not give personal information or money over the phone to anyone you do not know.
- If you receive a call and believe it may be a scam, call us immediately at 800-477-5050.
Did You Know?
- Consumers Energy employees and authorized contractors wear ID badges.
- We offer many ways to pay – by mail, in person or over a secure Internet site. Learn more at ConsumersEnergy.com/waystopay.
- We won't request personal information or insist on payment in less than 24 hours.
- We never demand payment using only a pre-paid credit card.
Michigan counties in our region with the most reports this year of phone scammers pretending to be from Consumers Energy:
- Kent: 124 calls, $7,061 paid
- Allegan: 33 calls, $1,750 paid
Source: Consumers Energy One Energy Plaza Jackson, MI 49201
For more information on senior scams and elder abuse, visit the Kent County Elder Abuse Coalition at www.protectkentseniors.org
AAAWM Accepting Hearing Services Proposals for 2016
AAAWM is accepting Proposals for Hearing Services for 2016 Kent County Senior Millage funds. There is $85,000 that is available for Hearing Services, specifically in three service categories (Adaptive Equipment, Hearing Aid Assistance, and Specialized Hearing Services.) Proposals are required for all new agencies, as well as for current millage funded agencies who wish to add a new service. The Proposal is due to AAAWM no later than 12:00 p.m. on Tuesday, December 29, 2015. Click here to access the Proposal form or click here to access general infomration about the proposal..
There will be a Proposer Workshop to answer any questions about the Proposal on Tuesday, December 15, 2015 at 2:00 p.m. in the AAAWM conference room A at 3215 Eaglecrest Drive NE, Grand Rapids, MI. Questions can be submitted prior to the meeting to email@example.com. Questions will not be answered outside this meeting; however, answers to any submitted questions will be shared. Please do not ask AAAWM Contract Coordinators any direct questions, as they are unable to respond to individual inquiries.
The Proposals will be reviewed by the Kent County Millage Review Committee (KCMRC) and the proposing organization will be required to give a short presentation to the KCMRC on January 8, 2016. If funded, services are expected to start February 1, 2016.
Kent County Senior Millage Proposals Presentations
The Kent County Millage Review Committee (KCMRC) heard funding requests this week from all agencies requesting 2016 Kent County Senior Millage funding. Agencies presented Monday, Tuesday and Wednesday and the committee will make their funding recommendations at the end of the week. These recommendations will then be presented to the Area Agency on Aging Executive Committee and the Kent County Board of Commissioners.
Community Resource and Volunteer Fair
Senior Leadership Grand Rapids will be hosting a Community Resource and Senior Volunteer Fair on Friday September 11, 2015 from 10:00 a.m. until 12:00 p.m. at the Grand Rapids Public Library Ryerson Auditorium (111 Library Street NE, Grand Rapids, MI 49503).
The event will include free refreshments and parking in an Open House type format featuring as many as 30 different community organizations. Information on community resources and volunteer opportunities will be available.
Email: firstname.lastname@example.org and put "Senior Leadership" in the subject line. Please include your name, address and phone number.
Phone: (616) 222-7042
The mission of Senior Leadership Grand Rapids is to develop and empower mature adults to assume leadership roles that contribute to the well-being of the community.
The Senior Leadership Grand Rapids program is in the process of transitioning from the Grand Rapids Community College Older Learner Center to the Area Agency on Aging of Western Michigan.
Senior Scam Using AAAWM Name for PERS Service
We have recently been informed that a company is calling older adults and claiming that Area Agency on Aging is paying in full for Personal Emergency Response devices (commonly called “call-buttons”). The automated call encourages people to “press 1 to verify their address.”
AAAWM encourages anyone who receives the call to hang up and to NOT give the caller any information.
We have contacted all of the companies we currently use to provide Personal Emergency Response Services (PERS) and they have stated they are NOT behind these calls.
If you, or someone you know is in need of a PERS, please contact us and we can provide you with the name of the agencies we have funding relationship with.
Again, we encourage people to NOT provide any personal information and to hang up the phone.
Kent County Senior Millage Letters of Intent
AAAWM is accepting Letters of Intent for 2016 Kent County Senior Millage funds. Letters of Intent are required for all new agencies, as well as for current millage funded agencies who wish to add a new service. The letter is due to AAAWM no later than 12:00 p.m. on Friday, July 31, 2015. Click here to access the Letter of Intent form.
There will be an informational meeting to answer any questions about the Letter of Intent on Wednesday, July 22, 2015 at 1:00 p.m. in the AAAWM conference room A at 3215 Eaglecrest Drive NE, Grand Rapids, MI. Questions can be submitted prior to the meeting to email@example.com. Questions will not be answered outside this meeting; however, answers to any submitted questions will be shared. Please do not ask AAAWM Contract Coordinators any direct questions, as they are unable to respond to individual inquiries.
Letters of Intent will be reviewed by the Kent County Millage Review Committee (KCMRC).
Agencies will be notified by August 14, 2015 if they are permitted to complete a full proposal. Proposals will be due September 14, 2015. Meetings with the KCMRC will be October 12, 13, or 14, 2015. Please save those dates to ensure your availability to give a short presentation to the KCMRC.
Continuation Funding Forms
Current service providers will receive continuation of funding forms August 14, 2015. You will also be meeting with the KCMRC on the above October dates.
Funding decisions are guided by current needs and community priorities. To learn more Click here and look under Resources.
Questions about Continuation Funding Forms can be directed to your Contract Coordinator or Anne Ellermets at 616.222.7014 or Anne@aaawm.org.
Emergency Housing and Counseling
Emergency shelter and counseling services are now available for Kent County residents over the age of 60 who are victims of vulnerable adult abuse. Senior Neighbors, Inc. will coordinate the services and an Adult Foster Care home located in Grand Rapids will provide up to one month of no cost room and board (clients must be female and able to walk up stairs). In addition, counseling services are available for any senior victim of abuse, male or female. These clients do not have to take advantage of the emergency housing.
This pilot program has been awaarded grant funding and will be available through September 30, 2015.
For a referral, please contact your local law enforcement or Adult Protective Services at 1-855-444-3911.
In-home Care Programs have Openings
Have you seen our commercial on WOOD TV8 yet advertising openings for our in-home care programs? If you know someone who may benefit, please call our Information and Assistance staff at (888) 456-5664 or (616) 456-5664.