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Latest News

Consumers Energy Warns About Prepaid Credit Card Phone Scam

9/20/2016 3:00pm

Consumers Energy is warning people about a scam that tries to get people to pay for their utility bills over the phone using a prepaid credit card. Consumers Energy has received almost 1,000 complaints regarding this scam with a total of 46 people making "payments" to the tune of $58,000.

Callers threaten to shut off service if immediate payment for residential or commercial services is not made on accounts using a Green Dot or other prepaid credit card.

Consumers Energy wants people to know that they never demand payment using only pre-paid credit cards and urge customers to never be coerced into paying an energy bill over the phone. They also warn customers not to give out personal information to people they don't know.

If you think you have been a victim of this scam, contact your local law enforcement.

For more information on elder abuse, including financial abuse, and how to prevent it, visit www.protectkentseniors.org

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