All questions regarding employment should be directed to Employment@aaawm.org. The Agency does not accept unsolicited resumes and those sent will not be retained.
Technical Support Specialist: This is a part-time position responsible for help desk support of desktop, notebook and peripheral technology devices, user-level VOIP phone system maintenance, and basic network and hardware support. Strong skills are needed for troubleshooting computer hardware issues and supporting Microsoft Office 2010 in a Windows 7 or higher environment, as well as experience or education in security issues for Windows environments, including firewalls, antivirus solutions and more. Good customer service, decision-making, prioritizing, instructional, communication skills and a willingness to learn new technology are necessary, as well as being able to finish tasks quickly and accurately. We require a minimum of 2 years college education in a computer technology-related field and 1 year related experience, or a high school diploma with at least 4 years’ experience in technology support. 20 hours per week 8-noon M-F, starting salary of $17-$19 per hour with some benefits. Email cover letter and resume to Tech@aaawm.org by December 6, 2013. EOE