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Home About Us Employment



All questions regarding employment should be directed to Employment@aaawm.org.  The Agency does not accept unsolicited resumes and those sent will not be retained.

Position Open:

Long Term Care Ombudsmen: Looking for a Long Term Care Ombudsman for Mason, Lake, Osceola, Mecosta and Newaygo Counties.  The Long Term Care Ombudsman advocates for residents in licensed long term care facilities.  Ombudsmen receive, identify, investigate and resolve complaints, including reports of elder abuse and neglect, from or on behalf of residents. The Ombudsman will make routine facility visits, interview residents, provide information on long term care and residents’ rights, negotiate with facility staff regarding resident concerns, provide support to resident and family councils, collaborate with legal staff on appropriate cases, and prepare written reports.  Additional responsibilities may include advocacy on a variety of issues and presentations on long term care issues, residents’ rights, and elder abuse.  Ombudsman must possess strong problem-solving skills, an ability to work independently, flexibility, a commitment to the rights and interests of vulnerable individuals and people with disabilities, and excellent people skills. This is a part-time, contract employee position, for 20 hours/week.  Applicants must possess reliable transportation and a Bachelor’s Degree, preferably in social work, health care administration, public administration, or a related field. Driving to long term care facilities in rural West Michigan counties required.Qualified applicants should forward a cover letter and resume to Area Agency on Aging of Western Michigan, 3215 Eaglecrest Drive Grand Rapids, MI 49525 or  nancyk@aaawm.org no later than August 12, 2016. EOE

If you are age 55 or over and are interested in a training employment program, visit training_employment_program

Area Agency on Aging of Western Michigan
3215 Eaglecrest Dr NE, Grand Rapids, MI 49525
Phone: 616-456-5664 or 888-456-5664 • Fax: 616-456-5692


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